Frequently Asked Questions

What experience does the staff have?

Maria is the owner and has been a groomer for over 20 years. She is a Certified Canine Esthetician, Pet 1st Aide & CPR certification, AKC Safety in the Salon Certification, Science of Skin certificate through Iv San Bernard a veterinarian headed program and Salon Sanitation Certification. Her goal is to continually keeping learning and improving.

Do you groom cats?

No.

How much will it cost to have my pet groomed?

Please Check our Services page. Every dog is very different so without seeing your pet, condition of your pet and knowing what you want or what your pet needs, we are unable to give an exact price quote but the price chart will give you a starting price point.

How long will full service grooming take?

Little Dog grooming is a one on one grooming salon. This means you will be booked a predetermined time slot and your pet will be finished no later than your time slot. When you make an appointment you can choose what time works for you and Maria will let you know how long it will take for your pet. Pets MUST be picked up promptly to avoid being charged extra fees. See our Services page for more information on your dog's size and time estimates.

What is included with the grooming?

We are an all inclusive shop, meaning we include everything that your pet needs, in their grooming process. We use only top of the line products. Your pet will get their nails dremeled (this is different than filing and buffing), ears cleaned and plucked (if needed and subject to the groomers professional opinion. This may not get completed and the owner will be notified), anal glands externally expressed (if needed and subject to the groomers professional opinion. This may not get completed and the owner will be notified), haircut (if needed for your breed), Shampoo and Conditioner, your pet completely dried (this is necessary for your pets skin health and the grooming process) Don’t forget to check out our Extra Services!

How often should they be groomed?

Every pet should be groomed every 4-8 weeks. More often than 4 weeks is just fine, especially if we are using our coat specific shampoo and conditioner. No more than 8 weeks should elapse between grooming to avoid extra clean up fees.

Will my dog be in a kennel?

Possibly. The goal of one on one grooming is to not be in a kennel and have a less stressful grooming process (not that being in a kennel is a bad thing). However, some dogs may not like the hand dryers and may prefer kennel drying. Another scenario may be that the owner is late for pick up and therefore your dog will be kenneled.

Do you do express grooming?

Yes that is exactly what one on one grooming is!

Is someone always watching my dog?

Maria will always be with your dog during their one on one grooming session. In the event that you are late for pick up your pet may be kenneled to allow Maria a break.

Can I watch the grooming process?

Yes and maybe no. Yes, you are welcome to stay but since you are your pets favorite person, there is a chance that you could actually be a distraction and you may have to step out of the room. Since I am working with very sharp tools it could be dangerous if you are a distraction. We do have a waiting area just outside the grooming shop in the main part of the barn or you're welcome to wait in your car or you could leave as long as you are back on time for pick up. In very rare cases I may ask the owner to help if their dog is having a hard time but this rarely happens.

What kind of dryers do you use?

We use all types of dryers. We use kennel driers with NO heating element, so your pet will not overheat. We also use high velocity driers to help dry faster. We also have regular hair driers for the finer points of drying.

Can I bring my own shampoo?

Yes you may, however if your pet has skin problems we use lines of products that is far superior to any other products on the market. Feel free to check out Iv San Bernard, Hydra and iGroom online or simply ask us.

How do you handle accidents and emergencies?

We are Safety certified by the AKC SAFE program and Pet 1st Aid and CPR certified so we will respond appropriately. If veterinarian attention is needed we will do our best to take your pet to your veterinary office. However, in some cases it is to far or not possible in which case we will go to Frontier Veterinarian hospital.

Do you groom older dogs?

Yes we do. Please talk to Maria about your pets age and health issues when you are scheduling your appointment. Even though one on one grooming may sound perfect for an elderly dog sometimes it isn't, for various reasons. If we are not the right fit we may know or will help find someone who is.

Do you groom pregnant dogs?

Yes we can but only for established clients. We will have a medical waiver to sign.

Will you groom a dog that has puppies at home?

Possibly, this is circumstantial and you will need to talk to us ahead of time. We instead recommend that your pet gets a closer clip before the puppies arrive to avoid needing “emergency” grooming after the puppies are born.

What is your cancellation policy?

We have a complete Terms & Conditions page, please see that for further explanation. The short version is please give us as much time as possible to fill your appointment, but please refer to the Terms & Conditions page.

Do I need an appointment?

Yes. We do not accommodate walk ins.

What if I just need a nail trim?

Yes I do just nail trims, actually nail dremeling. You still need an appointment for just a nail trim and this will be booked in between my one on one, full service grooms. It is a while you wait service that shouldn't take more than 10 minutes. You are welcome to stand with your pet during the nail trim.

How much is just a nail trim?

(Not just a nail trim at Pits to Poodles, its a nail dremel!)

Nail trims are currently $20. Dogs that are difficult for nails trims may cost more or may have to have their nail trim broken up into 2 sessions. We have a punch card for nail trims buy 6 and get the 7th half off! Yes, multiple dogs from the same house share a punch card.

When is it best to have a puppy groomed for the first time?

We recommend that they have at least their first 2 sets of puppy shots before exploring the world. We want to get your puppy acclimated as soon as possible to grooming. A Happy puppy groom is the BEST groom to start with! It sets a positive experience for your pet in something they will need to do regularly for their lifetime. The more often and regular you set your appointments the more your pet will enjoy the routine of grooming and accept it as a normal part of life. Our pets Thrive in having a routine!

Does my dog need to be fully vaccinated?

We expect that responsible pet owners work with their veterinarian to decide upon and stay up to date on all vaccines necessary. If your pet bites us, we will need to check for current rabies, if your pet is not current it could result in animal control mandating a quarantine. So please be responsible and vaccinate your pet.

What forms of payment do you accept?

We accept all credit cards, cash is perfectly fine as well. No Checks. We also accept online payment via an invoice we sent to your email and this is to be paid by the end of the business day to avoid a late payment fee. We require payment at the time of service.

Do you have coupons or discounts?

No we cannot accommodate any coupons and we do not discount our services for any reason.

Make an appointment today

Texting is the preferred method of communication. Maria will answer phone calls and voicemails either at the beginning or end of day. Texts, phone calls and voicemails will not be tended to any later than 5:30pm or when maria is done grooming and cleaning for the day. No earlier than 8:00am.